We process orders within 24 hours if their status is 'paid' or 'cash on delivery'. Delivery time ranges from 1 to 5 business days. If you have not received your product within this period, please contact us at contact-us@kikkaboo.com or +359 88 803 1680. We continuously strive to ensure timely delivery of your order.
If you need to change your delivery address, please contact our customer service team as soon as possible. We will do our best to update your order before it is dispatched.
Yes, you will receive a tracking number via email once your order is shipped. You can use this number to track your shipment on the courier's website.
We accept Visa, MasterCard, bank transfers and cash on delivery.
Yes, we use industry-standard encryption to protect your payment information. Your security is our priority!
Once we receive the returned item in the warehouse, we will check it to ensure that the return is eligible for a refund. If the item is in its original condition, you will receive a full refund for your purchase. This will be done via bank transfer within 14 business days.
No, you can place an order as a guest. However, creating an account allows you to track your order history and makes future purchases faster and easier.
We accept returns within 14 days from the date the goods are received by the customer. Items must be unused and in their original packaging. More about our Return Policy you can check in the 'Return & Refund Policy' page
To initiate a return, please complete our return form and include it with the product you are sending back. Make sure the item is unused and in its original packaging. If you need help, feel free to contact our customer support team at contact-us@kikkaboo.com or call us at +359 88 803 1680. We’ll guide you through the process.